# Career Opportunity: Customer Service Staff at PT Grahabuana Cikarang
Jababeka City stands as a premier self-sustaining township, strategically positioned just 40 minutes from the heart of Jakarta. As a vital pillar of Indonesia’s economic landscape, it serves as the ultimate destination for high-end residential living, thriving business operations, and lucrative investment opportunities in the Eastern Jakarta corridor.
PT Grahabuana Cikarang, the developer behind this world-class city, is currently seeking a dedicated and professional Customer Service Staff member to join our expanding team. This role is essential for maintaining our high standards of service excellence and supporting our growing community of residents and business partners.
## Job Responsibilities
The Customer Service Staff (CCU) plays a pivotal role in ensuring seamless operations and maintaining strong client relationships. Your core responsibilities will include:
* Unit Handover Management: Facilitating the professional and efficient handover of property units to new owners.
* Conflict Resolution: Acting as the first point of contact for customer inquiries and effectively resolving complaints with a focus on satisfaction.
* Administrative Oversight: Managing essential documentation, reporting, and administrative tasks to ensure all customer records are accurate and up to date.
## Candidate Qualifications
We are looking for an individual who is highly motivated, people-oriented, and ready to contribute to a fast-paced environment. Successful candidates must meet the following criteria:
* Educational Background: Minimum Diploma (D3) or Bachelor’s degree (S1) in Communication Science, Management, or a related field.
* Experience: Proven work experience of at least one year in a similar customer service or administrative capacity.
* Personal Attributes: Must be highly adaptable, possess excellent communication skills, and maintain an enthusiastic, friendly, and approachable demeanor.
* Technical Proficiency: Strong command of Microsoft Office applications is mandatory.
* Availability: Must be able to join the team immediately.
## Why Join Us?
By joining PT Grahabuana Cikarang, you become part of a prestigious organization that drives the growth of Indonesia’s industrial and residential sectors. You will work in a professional environment that encourages career advancement and personal development, located conveniently in the heart of Cikarang.
## How to Apply
If you are passionate about providing exceptional service and ready to advance your career with a market leader, we invite you to apply. Please send your updated curriculum vitae (CV) to our recruitment department at:
Email: [email protected]
Subject Line: Name_Position
We look forward to reviewing your application and exploring how you can contribute to the ongoing success of Jababeka City.