# Build Your Healthcare Career: PT Rumah Sakit PELNI Open Recruitment for Patient Service Administration
Finding a rewarding career in healthcare requires joining an institution that values both patient care and professional growth. PT Rumah Sakit PELNI stands as a premier healthcare provider in Indonesia with a rich history dating back to 1918. Originally established as KPM Ziekenhuis to serve Dutch maritime crew members, the facility transformed alongside the nation's independence to become a cornerstone of national healthcare under state-owned enterprise PT PELNI (Persero). Today, the hospital acts as an industry benchmark and a strategic pioneer for the national health insurance (JKN) system.
If you are looking to step into a dynamic medical administrative environment, PT Rumah Sakit PELNI is currently opening career opportunities for dedicated professionals to join their team as Patient Service Administration.
## Job Overview and Key Responsibilities
As a Patient Service Administration staff member, you will serve as the primary interface between patients, financial entities, and medical departments. Your daily tasks will center on delivering seamless service delivery while ensuring administrative accuracy under institutional protocols.
* Manage and facilitate patient financial communications and address billing inquiries with empathy and professionalism.
* Coordinate directly with corporate partners and insurance providers regarding healthcare coverage, guarantees, and medical action approvals.
* Maintain accurate administrative records while adhering strictly to institutional compliance standards.
## Candidate Qualifications
To thrive in this fast-paced healthcare environment, applicants must meet a specific set of foundational and specialized criteria.
General Requirements
* Education: Hold at least a Diploma 3 (D3) degree in Hospital Administration.
* Experience: Open to both enthusiastic fresh graduates and experienced professionals with a background in hospital administration.
* Character: Demonstrate high integrity, strong personal accountability, and ethical standards in all tasks.
* Work Schedule: Willing and able to work on a rotating shift schedule.
* Soft Skills: Possess excellent interpersonal communication skills, strong teamwork capabilities, and independence when working individually.
* Performance: Proven ability to thrive under pressure, manage competing priorities, and meet established performance targets.
* Health Standards: Committed to practicing and maintaining strict health and safety protocols independently.
Specialized Requirements
* Demonstrated capability in handling financial-related patient complaints and inquiries tactfully.
* Strong coordination skills for liaising with external corporate entities regarding patient guarantees and procedural consents.
## Application Procedures and Official Guidelines
Qualified candidates who meet all the outlined criteria are invited to submit their complete application files for review.
* Submission Method: Send your comprehensive application via email to [email protected].
* Email Subject Format: `[Your Full Name]_[Position Applied]`
Important Recruitment Disclaimer
PT Rumah Sakit PELNI applies a strict zero-tolerance policy toward recruitment fraud. Please take note of the following safety measures:
* The recruitment process is 100% free of charge. No fees of any kind will be requested at any stage of the selection process.
* All official communications regarding this job opening are distributed exclusively through the company's official email address. Always verify the sender before sharing your personal details.