# Elevate Your Career: Current Job Openings at PT Telmark Integrasi Indonesia
Navigating the fast-paced world of business process outsourcing requires dedication, strategic thinking, and a passion for excellence. Since 2016, PT Telmark Integrasi Indonesia has cemented its reputation as one of the nation’s rapidly expanding Business Process Outsourcing (BPO) leaders. Operating proudly under the umbrella of Quiros Networks, the organization specializes in delivering comprehensive, end-to-end operational solutions—ranging from customer care and telemarketing to sophisticated debt recovery and telesurvey management.
By seamlessly blending skilled human talent with cutting-edge technology and robust system integrations, the company empowers enterprises to delegate non-core operations effectively. This strategic freedom allows corporate partners to redirect their energy toward core competencies and aggressive market expansion. If you thrive in a dynamic, target-driven environment and wish to contribute to an industry leader, exploring current career opportunities within the organization could be your next big professional milestone.
## Current Career Opportunities
PT Telmark Integrasi Indonesia is actively expanding its high-performing teams and seeking talented, driven individuals to fill key operational roles based in Yogyakarta. Review the specific positions, core responsibilities, and eligibility criteria outlined below to find the ideal match for your professional background.
1. Team Leader Desk Collection
Are you an exceptional motivator with a proven track record in financial recovery? The organization is searching for a dynamic leadership professional to guide and elevate its desk collection division.
Key Responsibilities
* Direct and inspire the team to consistently surpass established collection metrics and targets.
* Coordinate all daily operational activities within the Desk Collection unit.
* Conduct continuous performance monitoring, strategic mentoring, and targeted coaching for collection agents.
* Compile, analyze, and present comprehensive reports detailing team achievements and collection progress.
Candidate Requirements
* Minimum educational background of a Diploma (D3) or Bachelor’s Degree (S1).
* At least 1 year of hands-on experience as a Collection Team Leader, preferably within the Banking or Fintech sectors.
* Demonstrated expertise in managing late-bucket recovery and collection processes.
* Proficiency in Microsoft Office applications, with an advanced command of Microsoft Excel.
* Exceptional interpersonal and communication abilities.
* Strong analytical mindset with rigorous problem-solving skills.
* Willingness to work on-site in Yogyakarta, with local residents strongly preferred.
2. Agent Desk Collection
If you possess a persuasive communication style, exceptional negotiation skills, and a resilient attitude toward meeting goals, this frontline role offers an exciting platform for growth.
Key Responsibilities
* Proactively contact customers via telephone or digital messaging platforms to secure loan repayments.
* Address and resolve customer inquiries regarding acceptable payment channels and collection procedures.
* Deliver clear, accurate information concerning payment policies, terms, and conditions.
* Analyze individual payment behaviors and provide educational insights to clients experiencing payment delays.
* Propose viable, constructive solutions for resolving outstanding payment and refund issues.
Candidate Requirements
* Minimum educational background of a High School Diploma (SMA/SMK) or equivalent.
* Outstanding communication and negotiation capabilities.
* Solid analytical aptitude and a proactive approach to issue resolution.
* Proven ability to thrive under pressure and meet strict performance targets.
* Comfortable utilizing computer hardware and digital workplace tools daily.
* At least 3 months of prior professional experience working as a Desk Collection Agent.
## How to Apply
Ready to take the next step in your professional journey and join a forward-thinking BPO pioneer? Qualified candidates who meet the specified criteria are encouraged to submit their comprehensive curriculum vitae (CV) directly to the recruitment team via email at [email protected]. Seize the opportunity to build a rewarding career with PT Telmark Integrasi Indonesia today.