# Unlocking Career Opportunities: PT Infomedia Nusantara (Telkom Group) Hiring Call Center Agents
Navigating the job market requires targeting companies that offer both stability and genuine growth potential. For professionals seeking a dynamic career path within the telecommunications and customer experience sector, PT Infomedia Nusantara stands out as a premier employer. As an established entity under the Telkom Group, the organization combines decades of industry leadership with modern business practices, making it an ideal destination for ambitious job seekers.
## The Legacy and Evolution of PT Infomedia Nusantara
Established initially in 1975 under the Pertamina subsidiary Elnusa GTDI, the organization pioneered telephone information services in Indonesia by publishing the iconic Telkom Yellow Pages. Following a strategic corporate evolution, PT Elnusa Yellow Pages transitioned into PT Infomedia Nusantara in 1995 after Telkom acquired a major stake. Today, Telkom holds a 51% majority share, with the remaining 49% managed by sister subsidiary Multimedia Nusantara.
Operating on three core business pillars to satisfy the escalating public demand for comprehensive information services, the company continually expands its workforce. For candidates eager to build a rewarding professional journey, current openings provide an exceptional entry point into the Telkom ecosystem.
## Featured Career Opportunity: Call Center Agent
PT Infomedia Nusantara is actively seeking motivated individuals to join its team in Semarang. This role serves as the critical frontline of communication between the enterprise and its valued clientele.
Core Responsibilities
* Delivering exceptional customer service by promptly addressing inquiries and processing requests.
* Managing and resolving customer complaints with professionalism and empathy to ensure total satisfaction.
* Acting as a reliable information channel to uphold the company’s reputation for stellar service delivery.
Candidate Requirements
To ensure success in this fast-paced environment, applicants must meet the following criteria:
* Educational Background: Minimum Diploma (D3) degree from a State University (PTN) with a minimum GPA of 2.75, or from a Private University (PTS) with a minimum GPA of 3.00.
* Age Limit: Maximum 30 years old (applicable to both male and female candidates).
* Communication Skills: Exceptional verbal articulation, ensuring clarity and ease of understanding for all callers.
* Team Collaboration: Proven ability to work harmoniously within a diverse team environment.
* Technical Proficiency: Strong computer literacy skills to navigate multiple software systems efficiently.
* Multitasking Ability: Capable of managing several responsibilities simultaneously under pressure.
* Work Schedule: Willingness and flexibility to work in a rotating shift system.
* Language Proficiency: Functional command of the English language.
* Work Location: Semarang.
## Why Build Your Career With Us?
Securing a position within the Telkom Group grants professionals access to structured career development, comprehensive training programs, and a collaborative corporate culture. If you possess the required qualifications and a passion for delivering world-class customer experiences, preparing your application for PT Infomedia Nusantara could be the definitive catalyst for your professional future.