# Inside PT Djarum: Company Profile and Career Opportunities for IT Professionals
# Introduction to PT Djarum
Founded in 1951 in the heart of Kudus, Central Java, PT Djarum has evolved from humble beginnings into one of the largest national tobacco manufacturers in Indonesia. Operating within a country that boasts the third-largest population of smokers globally—reaching approximately 65 million individuals—Djarum has cemented its position as a powerhouse in the domestic market while expanding its footprint internationally.
Managed by the visionary Hartono family, the enterprise operates as the cornerstone of the expansive Djarum Group. Beyond its iconic kretek (clove cigarette) products, the conglomerate has diversified into numerous strategic sectors, shaping Indonesia’s modern economic landscape.
## The Diverse Portfolio of Djarum Group
While tobacco remains the historical anchor of the company, the conglomerate's business interests span multiple high-growth industries. Managed by successive generations starting from the late Oei Wie Gwan, the group's portfolio includes:
* Banking and Finance: Bank Central Asia (BCA), one of Southeast Asia's premier private banks.
* Electronics: Polytron, a household name for consumer electronics and home appliances in Indonesia.
* E-Commerce and Travel: Major digital platforms including Blibli.com and Tiket.com.
* Media and Entertainment: Djarum Media (featuring Mola TV) and Limelight Pictures.
* Food, Beverage, and Agriculture: Savoria Kreasi Rasa (Yuzu), Sumber Kopi Prima (Delizio Caffino), and Hartono Plantation Indonesia.
Driven by state-of-the-art mass production facilities and an unwavering commitment to customer satisfaction, Djarum bridges traditional craftsmanship with cutting-edge manufacturing technology to serve both local and global consumers.
# Career Opportunity: Computer User Support at PT Djarum
Are you passionate about information technology, enjoy interacting with diverse groups of people, and thrive in dynamic environments? PT Djarum is currently looking for talented professionals to join its IT division as a Computer User Support specialist.
This role goes beyond traditional desk-bound IT tasks. It offers a unique opportunity to travel across various regions in Indonesia, providing critical technological assistance to ensure seamless business operations. In today’s fast-paced digital era, this position serves as the backbone of internal connectivity and digital literacy within the organization.
## Key Duties and Responsibilities
As a Computer User Support specialist at PT Djarum, your day-to-day responsibilities will be multifaceted, requiring a blend of technical acumen and strong interpersonal skills. Your core duties will include:
* Delivering comprehensive technical assistance and troubleshooting support for both hardware and software issues—via phone, electronic channels, or in-person interactions.
* Performing routine maintenance, encompassing both technical and non-technical aspects of the corporate IT infrastructure.
* Conducting research and development initiatives to continuously improve existing IT systems.
* Assisting in the nationwide implementation and rollout of upgraded local and national technology systems.
* Educating, training, and conducting socialization programs for internal users to maximize their adoption and efficient use of company technology.
## Candidate Qualifications
To qualify for this challenging yet rewarding position, applicants must meet the following professional and academic criteria:
1. Education: Bachelor’s Degree (S1) in Information Technology or a closely related field, with a minimum Cumulative Grade Point Average (GPA) of 3.00.
2. Technical Proficiency: Deep familiarity with PC platforms and standard enterprise software, particularly the Windows operating system and Microsoft Office suite.
3. Infrastructure Knowledge: Solid understanding of fundamental hardware configurations, Local Area Networks (LAN), and Wide Area Networks (WAN).
4. Programming Skills: Working knowledge of Windows scripting and foundational programming techniques.
5. Mobility: Flexibility and willingness to be stationed or travel to primary operational hubs, including Jakarta, Kudus, Surabaya, Bandung, and Semarang.
Take the next step in your professional journey and build a rewarding career with one of Indonesia's most respected corporate institutions.